About this role
Systems Solutions Architect at Fedex. Location: Portugal. Role: Platform strategy, Lead architecture, Vendor management Requirements: Lead CCaaS platform architecture, roadmap, and integration; ensure reliability, security, scalability; manage Agile delivery and stakeholder collaboration. Category: Information Technology Seniority: Mid Level Tools: Genesys Cloud, NICE CXone, Amazon Connect, Five9, SIP, VoIP Certifications: ccie Commitment: Full Time Workplace: Onsite Languages: English