About this role
Senior ITSM Architect at Continental. Location: Taguig City, Metro Manila, Philippines. Role: design ITSM, govern processes, manage tools Requirements: Designs and governs ITSM architecture, processes, and toolchains; leads ITSM roadmap; ensures ITIL/aligned practices; requires 5+ years ITSM experience; hybrid work setup. Category: Information Technology Seniority: Mid Level Tools: ITSM tools, ITIL, COBIT, TOGAF, ISO 20000, AI Commitment: Full Time Workplace: Hybrid Languages: English