About this role
Technical Platform Architect - CCaaS at Sprinklr. Location: Milan, Lombardy, Italy. Role: designing solutions, implementing solutions, advising stakeholders Requirements: 8+ years in architecture/consulting for CCaaS or digital transformation; Sprinklr platform experience; telco/call center, telephony, network, database, security, integrations; REST/SOAP APIs, Webhooks, SAML/SSO/OAuth; English and Italian required. Category: Information Technology Seniority: Senior Level Tools: Sprinklr, REST, SOAP, Webhooks, SAML, SSO, OAuth, MongoDB, CPaaS, CCaaS, CFM, CRM, CSM Commitment: Part Time Workplace: Hybrid Languages: English, Italian