About this role
Senior Architect - Customer & Broker Engagement Technology (Hybrid - Canada, CA) at Wawanesa Mutual Insurance Company (Wawanesa U.S.). Location: Canada. Role: design architecture, lead teams, mentor architects Requirements: 5+ years IS architecture experience; 10+ years solution design; strong CRM/CCaaS integration knowledge; Bachelor's degree in CS or related field. Category: Information Technology Seniority: Senior Level Tools: Genesys Cloud CX, Salesforce Service Cloud, CRM, APIs, CCaaS Certifications: genesys cloud cx (asset), salesforce service cloud (asset) Commitment: Full Time Workplace: Hybrid Languages: English