About this role
Senior Business Analyst - ServiceNow CSM at Takeda. Location: Bengaluru, Karnataka, India. Role: assessing needs, documenting requirements, configuring ServiceNow Requirements: 6+ years architecting ServiceNow solutions (3+ years on CSM & S2P), strong CSM/S2P process knowledge, ability to document requirements, create user stories, perform scoping/financial analysis, and communicate with stakeholders. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, CSM, S2P, Agile, Waterfall, SDLC Commitment: Full Time Workplace: Onsite Languages: English