About this role
Principal Architect - Five9 at Ttecdigital. Location: Hyderabad, Telangana, India. Role: Leading discussions, Owning delivery, Mentoring engineers Requirements: Lead end-to-end design and delivery of CCaaS architectures; strong Five9/CCaaS, IVR/IVA, and REST/SOAP integrations; 8+ years CCaaS/Professional Services; architecture and development leadership. Category: Engineering Seniority: Senior Level Tools: Five9 Intelligent CX Platform, VCC Core, IVA, WFA, WFM, QM, AI tools, HTML, JavaScript, CSS, DOM, jQuery, Bootstrap, AngularJS, REST, SOAP, AJAX, XML, JSON, Webhooks, Node.js, Java, .NET, PHP, Salesforce, ServiceNow, Dynamics, Zendesk, NetSuite, Velocify, SSO, SAML, OAuth Commitment: Full Time Workplace: Remote Languages: English