About this role
Customer Solutions Associate at Perchwell. Location: New York City, New York, United States. Role: owning requests, investigating issues, improving documentation Requirements: 2+ years in customer success/technical support or solution architect roles; experience with Intercom/Zendesk/Salesforce, AI-enabled support tools, strong communication, troubleshooting, and organization skills. Category: Customer Service Seniority: Entry Level Tools: Intercom, Zendesk, Salesforce Commitment: Full Time Workplace: Onsite Languages: English