About this role
Genesys Cloud Engineer (Madrid, Madrid, ES) at Globant AI Powerhouse | Meet AI Pods by Globant Enterprise AI. Location: Madrid, Madrid, Spain. Role: developing solutions, leading initiatives, ensuring stability Requirements: 5+ years in Genesys Cloud development, including Architect flows and API integrations; 2+ years leading large-scale contact center initiatives; REST APIs, AWS, security basics, JavaScript or Python; strong analytical and collaboration skills; English proficiency (B2/C1); experience with EventBridge, conversational AI, CRM (MS Dynamics), or Genesys/AWS certs. Category: Information Technology Seniority: Mid Level Tools: Genesys Cloud, Architect, APIs, REST, AWS, JavaScript, Python, EventBridge, MS Dynamics Certifications: genesys cloud, aws, ms dynamics Commitment: Full Time Workplace: Hybrid Languages: English