About this role
Pharmacy Solutions Architect at CareTria (Patient Access Solutions Division). Location: United States. Role: designing solutions, integrating systems, managing vendors Requirements: Bachelor's degree or equivalent, 3+ years in contact center technology architecture; experience with IVR, cloud migration, and telephony platforms (NICE CXOne, Five9, Genesys, Avaya, Cisco UCCX); Salesforce integrations; knowledge of HIPAA/PCI/SOX. Category: Information Technology Seniority: Mid Level Tools: NICE CXOne, Five9, Genesys, Avaya, Cisco UCCX, Salesforce Certifications: telephony administration, ivr configuration Commitment: Full Time Workplace: Remote Languages: English