About this role
Technical Architect at Xoriant. Location: Pune or Mumbai. Role: customizing Zendesk, training agents, integrating systems Requirements: Extensive Zendesk expertise (12+ years), Zendesk Admin cert preferred, experience with Zendesk Suite (Sell, Explore, Talk, Chat, Sunshine), Java/J2EE, REST/JSON/SOAP APIs, client communication, project management, and multi-project delivery. Category: Information Technology Seniority: Senior Level Tools: Java, J2EE, Zendesk, Zendesk Sell, Zendesk Explore, Zendesk Talk, Zendesk Chat, Zendesk Sunshine, Zendesk API, Zendesk App, REST API, SOAP, JSON Certifications: zendesk administrator Commitment: Full Time Workplace: Onsite Languages: English