About this role
Performance Improvement Manager (Cairo, Cairo, Egypt, EG) at CX outsourcing services & solutions - Foundever. Location: Cairo, Egypt, Egypt. Role: Supervise team, Monitor quality, Analyze metrics Requirements: Lead Lean/Six Sigma driven performance improvement projects; ensure quality/security standards; drive CX efficiency and client satisfaction. Category: Quality Assurance Seniority: Mid Level Tools: MS Office (Excel, PowerPoint, Word), Minitab, QMS, ISMS, PeakOS, CXpert, CRM systems Certifications: lean six sigma Commitment: Full Time Workplace: Onsite Languages: English