About this role
Technical Support Lead - Endpoint at Mitsogo Inc. Location: Chennai, Tamil Nadu, India. Role: Mentor team, Oversee handover, Triaging tickets Requirements: 10+ years in technical support with 4–5 years in leadership; strong UEM, IdP/XDR experience; ability to lead global 24/7 support; excellent communication and problem-solving. Category: Information Technology Seniority: Senior Level Tools: Unified Endpoint Management (UEM), Identity Provider (IdP), Extended Detection and Response (XDR), SaaS, Customer Support Tools Commitment: Full Time Workplace: Onsite Languages: English