About this role
Member Services Team Lead - Archimedes at Company. Location: Earth City, Missouri, United States. Role: managing performance, coaching staff, reporting trends Requirements: 1+ years healthcare/pharmacy experience and 1+ years team lead experience required; call center experience preferred (3+ years). Proficiency with Microsoft Excel, Word, PowerPoint, Outlook and ability to interpret call center metrics. Category: Customer Service Seniority: Mid Level Tools: Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook Commitment: Full Time Workplace: Hybrid Languages: English