About this role
Member Services Team Lead - Archimedes at Company. Location: Brentwood, Tennessee, United States. Role: managing performance, coaching staff, analyzing metrics Requirements: 3+ years call center experience preferred, 1+ years healthcare or pharmacy experience, 1+ years team lead/management in a call center, proficiency with Microsoft Excel/Word/PowerPoint/Outlook, and ability to develop and interpret call center metrics. Category: Customer Service Seniority: Mid Level Tools: Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook Commitment: Full Time Workplace: Hybrid Languages: English