About this role
Spectrum Business Lead at Spectrum Business (Charter Communications). Location: Charlotte, North Carolina, United States. Role: responding escalations, assisting representatives, documenting interactions Requirements: High school diploma or equivalent, 1+ years customer service experience (telecommunications call center preferred), proficiency with PCs/Microsoft Windows, strong communication and multitasking skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Windows Commitment: Full Time Workplace: Onsite Languages: English