About this role
SD Team Lead at Gategroup. Location: Madrid, Madrid, Spain. Role: leading team, managing service, coaching staff Requirements: Leads a service desk team to deliver incident and service request management to agreed SLAs; requires IT-related studies or IT desk/incident management experience; high school diploma or equivalent. Category: Information Technology Seniority: Mid Level Tools: ITIL, ServiceNow, Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English