About this role
Executive Technology Support Lead at Ci. Location: Miami, Florida, United States. Role: supporting executives, troubleshooting systems, mentoring staff Requirements: 7+ years IT support experience with 3+ years supporting C-suite; expert troubleshooting across Windows, macOS, iOS, Microsoft 365, collaboration and AV systems; ITSM experience; discretion, excellent communication, and willingness to participate in on-call rotation. Category: Information Technology Seniority: Senior Level Tools: Windows, macOS, iOS, Microsoft 365, Microsoft Teams, Microsoft Teams Rooms, VPN, Crestron, Poly, HaloITSM, ServiceNow, Jira Service Management, Confluence, Intune, Jamf, MDM, ITSM Certifications: itil foundation Commitment: Full Time Workplace: Onsite Languages: English