About this role
Manager of Customer Success - Italy at Trustpilot. Location: Milan, Lombardy, Italy. Role: leading team, managing adoption, driving retention Requirements: Lead and develop Customer Success Managers for the Italian market; fluency in Italian and English; experience leading post-sales teams in SaaS; strong data literacy; experience with Salesforce, Gainsight or ChurnZero. Category: Customer Service Seniority: Senior Level Tools: Salesforce, Gainsight, ChurnZero Commitment: Full Time Workplace: Hybrid Languages: Italian, English