About this role
Customer Support Lead at exacare ai. Location: Toronto, Ontario, Canada. Role: Own frontline, Handle issues, Set workflows Requirements: 5+ years in customer-facing support; leadership of workflows; experience in B2B SaaS; strong written communication; ownership mindset. Category: Customer Service Seniority: Mid Level Tools: Intercom, Zendesk, Pylon Commitment: Full Time Workplace: Hybrid Languages: English