About this role
Technical Support Team Lead at Halma. Location: Liège, Liège, Belgium. Role: leading team, structuring processes, analyzing data Requirements: Lead and develop a 4-person technical support team; ~10 years technical support/product experience; degree in engineering or equivalent experience; strong support operations, escalation, data analysis and documentation skills; French and English fluency. Category: Customer Service Seniority: Senior Level Tools: CRM, ticketing/case-management tools, knowledge bases, Power BI, collaborative tools, reporting solutions, digital/AI tools Commitment: Full Time Workplace: Hybrid Languages: French, English