About this role
Escalation Manager at Cornerstone OnDemand. Location: Pune, Maharashtra, India. Role: Manage escalations, Collaborate teams, Provide updates Requirements: Lead escalation management in global customer support; 7+ years experience; bachelor's degree; strong leadership and communication. Category: Information Technology Seniority: Senior Level Tools: AWS, REST APIs, SOAP APIs, Database Query, Splunk, CRM systems Commitment: Full Time Workplace: Onsite Languages: English