About this role
Lead Engineer at CES. Location: Bangalore, Karnataka, India. Role: Diagnose issues, Escalate problems, Document requests Requirements: Bachelor's degree in IT/Computer Science or related field; 1-3 years helpdesk experience; strong Windows/Linux/Mac OS, networking, Office, and enterprise apps; good communication and problem-solving skills; able to work in shifts. Category: Information Technology Seniority: Mid Level Tools: Windows, Linux, Mac OS, Office Suite, ServiceNow, Jira, Zendesk, Freshdesk Commitment: Full Time Workplace: Hybrid Languages: English