About this role
Helpdesk Lead at Kodiak. Location: Mountain View, California, United States. Role: Build helpdesk, Manage ITSM, Automate tickets Requirements: 5+ years IT support experience; 2-3 years in lead role; SaaS admin (Google Workspace, Slack, Zoom, Okta); ITSM, IAM, and AV/UE support experience. Category: Information Technology Seniority: Senior Level Tools: Jira, Snipe-IT, Google Workspace, Slack, Zoom, Okta, Jamf, Kandji, Intune, CrowdStrike Commitment: Full Time Workplace: Onsite Languages: English