About this role
Team Lead, Renewals at Brightway Insurance. Location: Jacksonville, Florida, United States. Role: leading staff, resolving issues, documenting activity Requirements: 4+ years customer service experience, 2+ years people management, proficiency with Microsoft Office, ability to lead staff, strong communication, problem solving, and Brightway systems knowledge; bilingual preferred. Category: Customer Service Seniority: Mid Level Tools: Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Brightway Engagement Center, Brightway systems Certifications: 20-44, 220 Commitment: Full Time Workplace: Onsite Languages: English