About this role
IT Service Desk Lead at Ddcdine. Location: Washington, District of Columbia, United States. Role: Lead operations, Manage incidents, Coordinate staffing Requirements: Lead enterprise IT service desk; 7+ years; TS clearance; Bachelor's preferred; ITIL/HDI preferred; ServiceNow/ITSM experience. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, ITSM, ITIL, HDI, HDI Support Manager Certification Commitment: Full Time Workplace: Onsite Languages: English