About this role
Customer Success Lead at Hive. Location: San Francisco, California, United States. Role: Own relationship, Define metrics, Onboard customers Requirements: Bachelor’s degree in mathematics, engineering, or related technical field; 3+ years in a client-facing role with enterprise accounts; experience in Customer Success, Technical Account Management, or SaaS services; strong API and data integration knowledge; excellent communication. Category: Customer Service Seniority: Mid Level Tools: APIs, SaaS, Data integration Commitment: Full Time Workplace: Onsite Languages: English