About this role
Team Lead (Supervisor) at Hr247. Location: San Pedro Sula, Cortés Department, Honduras. Role: supervise CSRs, train staff, analyze reports Requirements: Lead and supervise CSRs; ensure training and KPI achievement; 1-2 years in contact center; 1 year in supervisory role. Category: Customer Service Seniority: Mid Level Tools: Google Workspace, Spreadsheet, Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: English