About this role
Support Lead at Chubb INA Holdings Inc.. Location: Mexico City or Bogotá. Role: coordinating support, handling incidents, ensuring SLAs Requirements: Lead application support coordination; manage incidents; ensure SLAs; oversee support processes and teams. Category: Information Technology Seniority: Mid Level Tools: ServiceNow, Jira, Microsoft Excel, .NET, Java, AS400 Certifications: itil, servicenow, jira Commitment: Full Time Workplace: Onsite Languages: Spanish, English, Portuguese