About this role
Client Services Manager at Wisconsin Foundation and Alumni Association. Location: Madison, Wisconsin, United States. Role: leading team, managing support, driving automation Requirements: Bachelor's in IT/CS (or equivalent experience), 7+ years in end-user support/IT operations, 3+ years leading technical teams, strong ITSM/ticketing, endpoint management (Intune/Jamf), automation/AIOps experience. Category: Information Technology Seniority: Senior Level Tools: ITSM, Microsoft Intune, Jamf, AIOps Certifications: itil foundation, hdi sctl, hdi scm, microsoft endpoint administrator associate, comptia a+, comptia network+, comptia security+, jamf, apple device support Commitment: Full Time Workplace: Hybrid Languages: English