About this role
Lead Technical Support Engineer - AI / ML at HERE Technologies. Location: Beijing or Shanghai. Role: Serving as primary contact for technical support across the lifecycle, Providing resolutions to technical issues, Supporting developers using APIs Requirements: Lead technical support engineer with AI expertise; 8+ years experience; troubleshooting; programming; AI models; Mandarin and English; travel up to 20%. Category: Information Technology Seniority: Senior Level Tools: Python, Java, C, C++, Scala, LLM tooling, APIs, Cloud environments Commitment: Full Time Workplace: Hybrid Languages: English, Chinese