About this role
Team Lead Global Service Desk at AVL List GmbH. Location: Érd, Pest, Hungary. Role: building team, leading team, managing escalations Requirements: Several years of IT service desk experience at team lead level, strong leadership and communication, ITSM experience (Jira Service Management, ServiceNow), ITIL certification beyond Foundation, English and German proficiency, experience with shift scheduling and stakeholder escalation. Category: Information Technology Seniority: Senior Level Tools: Jira Service Management, ServiceNow Certifications: itil Commitment: Full Time Workplace: Hybrid Languages: English, German