About this role
English Call Center Team Lead at Jadeer. Location: Cairo or Al Giza or Maadi. Role: overseeing operations, leading agents, analyzing metrics Requirements: Bachelor's degree required; 1+ years team lead experience in a contact center; fluent English; CRM and contact center technology proficiency; strong leadership, communication, and problem-solving skills. Category: Customer Service Seniority: Entry Level Tools: CRM software, contact center technologies Commitment: Full Time Workplace: Onsite Languages: English