About this role
Customer Service Lead with French or German at ArcelorMittal. Location: Dąbrowa Górnicza, Silesian Voivodeship, Poland. Role: coordinating activities, leading reviews, ensuring quality Requirements: HR service delivery knowledge, ITIL, ticketing tools, SAP/Oracle HRIS, analytics, English and German/French. Category: Customer Service Seniority: Mid Level Tools: ITIL, NEOCASE, ServiceNow, Jira, SAP HR, Oracle HRIS, Excel, Power BI, SAP BW/BI, Analysis for Office, SAP queries Commitment: Full Time Workplace: Onsite Languages: English, German, French