About this role
IT Service Desk Team Lead at AlixPartners. Location: New York, New York, United States. Role: supervising team, leading projects, maintaining knowledge base Requirements: Five+ years in an enterprise service desk; prior service desk team lead preferred; strong Windows, Office 365, SCCM/Intune, printers, networking; ITIL knowledge; excellent communication; ability to lift 50 lbs; US work eligibility. Category: Information Technology Seniority: Mid Level Tools: Microsoft Office 365, Outlook, Windows 11, Intune, SCCM, Mac OS, MDM, Networking Certifications: microsoft (eg mcse) Commitment: Full Time Workplace: Onsite Languages: English