About this role
Customer Experience Team Lead at Slice. Location: Debar, /, Macedonia. Role: Leading a team, Handling inbound calls, Ensuring accurate order transmission Requirements: 3+ years in Account Management, Customer Support or Customer Success; excellent English (minimum B2 level); collaborative; proficient with ticketing systems, CRMs, and basic spreadsheets; able to work in a high-paced contact center. Category: Customer Service Seniority: Mid Level Tools: Ticketing systems, CRM, Spreadsheets Commitment: Full Time Workplace: Onsite Languages: English