About this role
Customer Experience Team Lead at Slice. Location: Skopje, Macedonia, Macedonia. Role: lead team, handle calls, process orders Requirements: 3+ years in Account Management, Customer Support, or Customer Success; strong English; team collaboration; experience with ticketing systems and CRMs; able to multitask in a fast-paced contact center. Category: Customer Service Seniority: Mid Level Tools: Ticketing systems, CRM, Spreadsheets Commitment: Full Time Workplace: Onsite Languages: English