About this role
Service / Customer Pillar Lead at Mgpru. Location: Bath, England, United Kingdom. Role: leading oversight, providing insight, driving remediation Requirements: Experience leading teams in customer operations or outsourced oversight, strong MI and insight capability, ability to challenge third parties, escalate and drive remediation, and understanding of Consumer Duty and customer outcomes. Category: Business Operations Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English