About this role
Service Management Lead at RMIT. Location: Melbourne, Victoria, Australia. Role: leading incidents, managing change, mentoring teams Requirements: 5+ years service management in complex environments, supplier and financial management, ITIL knowledge, incident/problem/change/release management, stakeholder engagement, strong analytical and communication skills, and willingness to join a 24×7 major incident on-call roster. Category: Information Technology Seniority: Senior Level Tools: ITIL, Major Incident Management (MIM) Commitment: Full Time Workplace: Hybrid Languages: English