About this role
Call Centre Team Lead at Gallagher (via Introduction). Location: Brierley Hill, West Midlands, United Kingdom. Role: lead team, coach staff, monitor performance Requirements: Experience leading a customer-focused insurance team; minimum four years in commercial broking; CII certification preferred; strong coaching, communication, and data-driven performance management. Category: Sales Seniority: Mid Level Certifications: certificate in insurance (cii) Commitment: Full Time Workplace: Onsite Languages: English