About this role
Customer Experience QA Lead at Orion180 Insurance Services LLC. Location: Melbourne, Florida, United States. Role: Design programs, Analyze trends, Collaborate leadership Requirements: 2+ years in CX service with quality assurance; experience with QA tools like Nice inContact or Zendesk; able to lead multi-site QA programs. Category: Quality Assurance Seniority: Mid Level Tools: Nice inContact, Zendesk Commitment: Full Time Workplace: Onsite Languages: English