About this role
Lead Solution Architect - ServiceNow - Business Optimisation Strategy (BOS) at UNSW Sydney. Location: Kensington, New South Wales, Australia. Role: defining architecture, governing delivery, designing integrations Requirements: Proven lead ServiceNow solution architecture experience delivering enterprise implementations; deep knowledge of ServiceNow modules, integration patterns (REST/SOAP/MID Server/LDAP/SSO), data migration, AI-enabled ServiceNow capabilities, and enterprise governance. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, Oracle SaaS, ITSM, CMDB/Discovery, ITOM, Virtual Agent, Generative AI, Predictive Intelligence, REST, SOAP, MID Server, LDAP, SSO, Webhooks, Message Queuing, Agile Certifications: csa, cis, cta, itil Commitment: Full Time, Contract Workplace: Hybrid Languages: English