About this role
Senior TechLead - Contact Center Platforms 80-100% at Sunrise. Location: Zurich or Opfikon. Role: leading platforms, designing integrations, monitoring health Requirements: Degree in CS/IT or equivalent experience; proven experience managing contact center platforms (Sprinklr preferred); API integration and system architecture knowledge; project governance and vendor management; ITSM tools (Remedy, Octane); fluent English. Category: Information Technology Seniority: Senior Level Tools: Sprinklr, Remedy, Octane Commitment: Full Time Workplace: Hybrid Languages: English