About this role
Call Center Team Lead - Hybrid - Monday-Tuesday 11:30am-8:00pm, Wednesday-Thursday 8:00am-5:30pm, Rotating Friday 8:00am-4:30pm and Saturday 8:00am-1:00pm at Versiti. Location: Aurora, Illinois, United States. Role: coaching agents, managing calls, monitoring performance Requirements: Call center experience required; coaching and supervisory backup duties; strong communication, multitasking, and computer skills; high school diploma required; 1-3 years contact center experience preferred. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, HemaTerra Commitment: Full Time Workplace: Hybrid Languages: English