About this role
Pensions Complaints Lead at WTW External Careers Site. Location: Redhill, Surrey, United Kingdom. Role: managing complaints, overseeing investigations, identifying issues Requirements: Proven complaints management experience in financial services or regulated environments; knowledge of complaints frameworks (eg FCA/DISP); pension scheme knowledge desirable; strong written/verbal skills, stakeholder engagement, analysis and quality assurance. Category: Business Operations Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English