About this role
Product Support Manager at Clay. Location: New York, New York, United States. Role: Hiring teammates, Meeting targets, Optimizing systems Requirements: Lead and mentor a product support team; drive monthly targets and CSAT; optimize support systems; collaborate with engineering and product. Category: Customer Service Seniority: Senior Level Tools: Intercom, Linear, Rootly, SQL, Python, R Commitment: Full Time Workplace: Hybrid Languages: English