About this role
Customer Service Team Lead (German/French) at Swapfiets. Location: Netherlands. Role: leading team, handling tickets, monitoring quality Requirements: 1–3 years customer service experience, leadership or coaching experience preferred; fluent English plus French and/or German; strong communication, analytical and coaching skills; comfortable with multiple systems and migrations. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English, French, German