About this role
Call Center Team Lead at Seacoast Service Partners NA LLC. Location: Cape Coral, Florida, United States. Role: Lead team, Coach CSR, Monitor calls Requirements: Lead a small CSR team, coach, QA, and manage inbound/outbound calls; drive performance and compliance. Category: Customer Service Seniority: Mid Level Tools: ServiceTitan, RingCentral, CRM, Google Sheets Commitment: Full Time Workplace: Onsite Languages: English