About this role
Team Lead, Customer Support at undefined. Location: Farmington Hills, Michigan, United States. Role: leading activities, defining measures, training plans Requirements: Lead daily Menu Operations Support, define KPIs, train team, manage escalations, ensure SLAs. Category: Business Operations Seniority: Senior Level Tools: Salesforce, Pendo, Excel, Tableau, Word, PowerPoint, Outlook, Visio Commitment: Full Time Workplace: Hybrid Languages: English