About this role
Support Team Lead - EMEA at Nerdio. Location: United Kingdom or Spain or France or Netherlands or Serbia. Role: leading team, reviewing cases, coaching engineers Requirements: Lead EMEA support engineers, own support queue performance, provide advanced troubleshooting for AVD/Intune/Windows 365, identify trends, coach engineers, and complete AZ-104 certification within 90 days. Category: Information Technology Seniority: Senior Level Tools: Azure Virtual Desktop (AVD), Windows 365 Cloud PC, Microsoft Intune, Microsoft Entra ID (Azure AD), FSLogix, Zendesk Certifications: az104, microsoft azure, itil Commitment: Full Time Workplace: Remote Languages: English