About this role
Trust and Safety Team Lead, International at Whatnot. Location: Dublin, County Dublin, Ireland. Role: leading team, analyzing data, improving processes Requirements: 5+ years in trust, risk, or safety operations with team KPI management; strong leadership, data-driven analysis (Sigma/Zendesk/Excel/Sheets), experience with multichannel support, escalation management, and occasional evening/holiday availability. Must be within commuting distance of Dublin hub. Category: Customer Service Seniority: Senior Level Tools: Sigma, Zendesk, Microsoft Excel, Google Sheets, SQL Commitment: Full Time Workplace: Onsite Languages: English, French, German